LOVELEELIFE HAIR is committed to providing excellent customer service and top tier hair!

 

Please keeps these details in mind before placing your order: 

 We are not responsible for late shipments due to holidays, natural disasters, or carrier delays.

When purchasing bundles/closures only please allow 7-12 business days to receive your order. 

 When purchasing wigs, please allow 7-21 business days as they are custom made to order and require more time to make.

 Processing times may vary when ordering during a sale, holiday or tax season due to high volume. However- I will send updates via email on if your order will be delayed. 

 Please note that during November - January shipments may be delayed due to the high volume of holiday package deliveries (holiday season etc) 

 

If you are looking to order a wig and you are not sure of what size to order or not sure how to measure your head-  please use this VIDEO to assist you! Thank you to THEHARELIFE for the tutorial! The biggest measurement that you will need is circumference and front to nap! 

 

Also, Our Wig options will sometimes become disabled due to me taking any time off (self care sis!) or emergencies. I will always give my dolls a heads up with reasonable time to make arrangements. It's important to be signed up for the newsletter to get those notices!  

 

REFUND POLICY

 In those unlikely events that you are not satisfied with your hair, you will be given the option to return your hair for a refund.  We offer a 14-CALENDAR day option to return your hair. The hair must be unused, unwashed, in its original color and still in it's original packaging with tags attached. If the hair is removed or appears to be either different hair or tampered with in ANY WAY the hair will not be accepted and sent back to you and no refund will be issued. Orders will not be refunded if it is not received in the time you expected. 

For any wig refund requests- we ask that you allow us to rectify your issue at least once, if still unsatisfied then we will issue refund. If there is a sizing issue, please ensure that you reach out to us promptly. 

 

If you would like a refund, please email us at loveleelifedesigns@gmail.com Put REFUND in the subject line and include your order number along with your reason for returning and we will promptly respond in 24- 48 hours. 

 

REFER A FRIEND PROGRAM:

REFER A FRIEND AND GET A $100 GIFT CARD! 

IF YOU REFER SOMEONE, HAVE THEM TO PUT 'YOUR' FIRST AND LAST NAME IN THE "ORDER COMMENTS" SECTION OF THE CHECKOUT. (ORDER HAS TO EXCEED $175)

 ONCE THE ORDER IS RECEIVED, WE WILL NOTIFY YOU VIA EMAIL, AND THEN WE WILL SEND OUT YOUR GIFT CARD VIA USPS. 

PLEASE ALLOW 7-10 BUSINESS DAYS TO RECEIVE.

TO PARTICIPATE YOU WOULD HAVE HAD TO HAD PLACED AN ORDER WITH LOVELEELIFEHAIR.COM IN THE PAST. 

IN THE EVENT THAT THE SALE THAT ALLOWED YOU TO GET THE GIFTCARD IS REQUESTED TO BE REFUNDED, FOR WHATEVER REASON THEN THE GIFT CARD WILL BECOME VOIDED IMMEDIATELY. YOU WILL GET A NOTIFICATION VIA EMAIL ADVISING YOU OF WHAT HAPPENED.

THANK YOU FOR REFERRING A FRIEND, AND HELPING A BUSINESS GROW! YOU ARE APPRECIATED, AND THIS IS HOW I TRY TO SHOW MY APPRECIATION! 

 

********USING GIFT CARDS*********

GIFT CARD CODES ARE DEACTIVATED DURING OUR BACK TO SCHOOL, ANNIVERSARY SALE, AND HOLIDAY SALE THAT WE HOST EACH YEAR!